Comparison: Caddy vs UHaul MovingHelp
If you're deciding between Caddy and UHaul MovingHelp, there are a few things to consider. Caddy is a professional moving labor company with in-house movers. UHaul MovingHelp is a marketplace that shows you local independent movers in your area. They each have their pros and cons. Read on to compare the differences and see which option is best for you.
Key Differences:
-
Caddy is a moving labor company..
that hires, background checks, and trains all movers in-house. We can help with any stage in the moving process and we are available same or next day.
-
MovingHelp is a marketplace..
that hosts individual companies advertising themselves. MovingHelp allows you to compare different pricing and availability of the independent companies.
An Overview of MovingHelp
MovingHelp hosts independent companies in your local area that compete on price and availability. Perfect for finding the cheapest option near you, in a short time window.
A big complaint that users share online is that it is hard to find a licensed and insured company on the platform. Many of the companies on UHaul are not actual companies, but rather, individuals who are posting ads. Moreover, UHaul MovingHelp doesn’t actually take responsibility for the service quality you receive from these movers. So if your items are damaged, or if the service did not meet your expectations, there is little that UHaul can do about it.
Lastly, UHaul’s MovingHelp platform requires upfront payment, so there is greater risk if the service doesn’t turn out or if the quality is below your expectations. Many users online complain about the challenging refund policy that UHaul has.
How Caddy Compares to Uhaul MovingHelp:
| Company | Caddy | UHaul MovingHelp |
|---|---|---|
| Same-Day Service | ||
| Hourly Rates | ||
| No Hidden Fees | ||
| Background Checks | ||
| Customer Support | ||
| Low Minimums | ||
| No Cancellation Fees | ||
| Insurance Coverage |
Hidden Fees & Cancellation Fees
MovingHelp is usually pretty good about sharing all of the fees associated with the service before you click confirm. The downside to their platform is that they require that you pay upfront. This has been known to put many users in a bind if the service provider is not up to their expectations or if they cancel last minute.
Caddy is a no hidden fee moving company. We charge hourly rates and only require a small deposit to book.
Background Checks & Onboarding
UHaul MovingHelp only performs one background check on the individual who signs up on the platform. The rest of the movers who may be coming to service you, are not required to perform a background check. This style of business can open you up to risk if a service provider is dangerous or operating unlawfully.
Caddy Moving background checks, reviews, and trains every mover that begins working at our company. We take quality very seriously and never cut corners. Your safety is our highest priority at Caddy Moving. Choosing a vetted and trusted moving company like Caddy will give you peace-of-mind knowing who is coming on the day of your move.
Customer Support & Communication
UHaul MovingHelp does not offer native support for customers, but you can get in touch with customer support through the main UHaul customer support line. Most reviews on the customer support from Uhaul are rated poorly.
Caddy Moving has live agents for customer support, sales, and finance questions. We believe in putting a human-first approach to communication so you can contact us through phone, text, or email any time. We also have live dispatcher who will contact you on the day of your move to ensure everything goes smoothly.
Low Minimums for Booking
Both UHaul MovingHelp and Caddy Moving offer a one hour minimum. This is ideal for customers looking for a set of helping hands for a short period of time on a budget.
Insurance and Damage Coverage
The biggest drawback about UHaul MovingHelp is that there is no insurance coverage nor accountability checks in place for damages. This means that UHaul is held harmless for any damages that are incurred by the movers, leaving it up to the customer and the individual company to sort out disputes.
According to reviews online, this is a very big concern for customers who have used UHaul MovingHelp before. It’s often challenging to get a refund from UHaul, and customers with valuable items are more often left without help.
Caddy Moving on the other hand offers full coverage on damage claims and we are backed by a multi-million dollar insurance policy to make sure you are covered. We understand that moving has its curveballs, and mistakes can happen. Every customer wants to know that they're protected in case the unfortunate happens, and with Caddy, you can rest assure knowing you are choosing a company that values your belongings and peace-of-mind.
Choosing Caddy gives you peace of mind for your move
Book for no money down
TaskRabbit requires payment upfront. At Caddy, we believe you should be able to book with no money down and no credit card down. We only ask for the invoice after the job is done, and you are satisfied.
Have customer support ready to help
Caddy has customer support ready to help on-a-dime. Your needs are our needs, which is why we've invested our resources into live agents, rather than fancy tech that just doesn't cut it for real world problems like TaskRabbit.
Get top-notch movers
TaskRabbit is a marketplace that allows independent people to advertise themselves. Unlike Uber and other marketplaces, moving is a bit more complex and it requires a unique skillset to be a good mover. At Caddy, we take quality to the highest standards and make sure all of our movers are 100% background checked, vetted, and trained.
Compare Pricing:
| Company | Caddy | Uhaul MovingHelp |
|---|---|---|
| Hourly Rate | $55-$65/hr | $60-$95/hr |
| Booking Fees | None | $10-$59 |
| Cancellation Fees | None | $15-$79 |
Some Reviews from Our Happy Customers
Satisfaction is Guaranteed with Caddy Moving
-
Moving Complete ✅
-
All Loaded 🛻
-
Post-Move Selfie! 😀
-
Superb Unloading 🌟
