Caddy vs TaskRabbit for Moving: A Comparison
If you're deciding between Caddy and TaskRabbit, the first point to consider is what you need movers for. You may need movers to help load your rental truck, rearrange furniture in your home, or move across the country. Caddy and TaskRabbit have key differences depending on your moving needs.
Key Differences:
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Caddy is a moving labor company..
that hires, background checks, and trains all movers in-house. We can help with any stage in the moving process and we are available same or next day.
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TaskRabbit is a marketplace..
that hosts individuals advertising themselves as movers. TaskRabbit allows you to compare different pricing and availability of the independent people.
TaskRabbit hosts independent people who advertise themselves for basic moving needs like unpacking and setting up furniture or box stacking. Perfect for small, basic moving projects.
However, if you need a more supportive moving experience for loading a truck, packing a house, moving large items, or moving items to storage, Caddy is a more suitable option. Caddy has helpful customer service, trained and insured movers, and years of moving experience to tackle more advanced moving needs.
It isn't just about the price, either; Caddy is a better overall company on several fronts, as we can see below:
| Company | Caddy | TaskRabbit |
|---|---|---|
| Same-Day Service | ||
| Hourly Rates | ||
| No Hidden Fees | ||
| Background Checks | ||
| Customer Support | ||
| Low Minimums | ||
| No Cancellation Fees | ||
| Insurance Coverage |
Hidden Fees & Cancellation Fees
TaskRabbit charges hourly rates with a service fee and possibly a Covid-19 service fee. The platform has been known the change around their fee structures regularly, so check with your local region to figure out what fees TaskRabbit includes for moving services. TaskRabbit charges cancellation fees.
Caddy is a no hidden fee moving company. We charge hourly rates and do not require a credit card to book, so you can feel assured that if your plans change, you will not be charged for cancelling.
Background Checks & Onboarding
TaskRabbit may conduct background checks on the individuals who apply on their marketplace platform, but they do not background check the sub-contractors that the taskers bring. This can open up the client to risk, especially when the platform will not disclose the contact information or personal details of the additional helpers involved.
Caddy Moving background checks, reviews, and trains every mover that begins working at our company. We take quality very seriously and never cut corners. Your safety is our highest priority at Caddy Moving. Choosing a vetted and trusted moving company like Caddy will give you peace-of-mind knowing who is coming on the day of your move.
Customer Support & Communication
TaskRabbit does not offer native customer support on their website, but they will give you communication access to your tasker once the task is booked. Communication is required to stay within the platform, so communication can be tough on the day of your move. Most reviews on TaskRabbits support and approach to communication on their marketplace platform are poor.
Caddy Moving has live agents for customer support, sales, and finance questions. We believe in putting a human-first approach to communication so you can contact us through phone, text, or email any time. We also have live dispatcher who will contact you on the day of your move to ensure everything goes smoothly.
Low Minimums for Booking
Some taskers offer low minimums on TaskRabbit, but its usually rare and only offered by new and inexperienced individuals. The platform typically will require a certain minimum to book, which can be a drawback for customers looking for small job help.
Caddy Moving has a one hour minimum to book. This goes for all of our services, and you can even book just one mover with Caddy. This is ideal for customers looking for a set of helping hands for a short period of time on a budget.
Insurance and Damage Coverage
The biggest drawback about TaskRabbit moving services is that there is no insurance coverage nor accountability checks in place for damages. This means the company is unresponsible for damages that are incurred by the taskers, leaving it up to the customer and the individual to sort out disputes. According to reviews online, this is a very big concern for customers who have used TaskRabbit for moving help.
Caddy Moving offers full coverage on damage claims and we are backed by a multi-million dollar insurance policy to make sure you are covered. We understand that moving has its curveballs, and mistakes can happen. Every customer wants to know that they're protected in case the unfortunate happens, and with Caddy, you can rest assure knowing you are choosing a company that values your belongings and peace-of-mind.
Choosing Caddy gives you peace of mind for your move
Book for no money down
TaskRabbit requires payment upfront. At Caddy, we believe you should be able to book with no money down and no credit card down. We only ask for the invoice after the job is done, and you are satisfied.
Have customer support ready to help
Caddy has customer support ready to help on-a-dime. Your needs are our needs, which is why we've invested our resources into live agents, rather than fancy tech that just doesn't cut it for real world problems like TaskRabbit.
Get top-notch movers
TaskRabbit is a marketplace that allows independent people to advertise themselves. Unlike Uber and other marketplaces, moving is a bit more complex and it requires a unique skillset to be a good mover. At Caddy, we take quality to the highest standards and make sure all of our movers are 100% background checked, vetted, and trained.
Compare Pricing:
| Company | Caddy | TaskRabbit |
|---|---|---|
| Hourly Rate | $55-$65/hr | $60-$95/hr |
| Booking Fees | None | $10-$59 |
| Cancellation Fees | None | $15-$79 |
Some Reviews from Our Happy Customers
Satisfaction is Guaranteed with Caddy Moving
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Moving Complete ✅
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All Loaded 🛻
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Post-Move Selfie! 😀
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Superb Unloading 🌟
