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Our team curated this expansive list of frequently asked moving-related questions.
We noticed an obvious gap in our industry: those who needed the muscle, but not the truck. We decided to embark on a journey to build the best muscle company in the nation, helping those who just need the strong backs, and are determined to get the rental moving equipment on their own.
Caddy provides moving labor. We can help with any stage in a moving process such as loading, unloading, packing, heavy furniture moving, etc. We do not provide trucks or moving equipment. We strictly provide muscle.
We believe in keeping things simple and affordable. There are plenty of rental truck options across the country, but finding amazing movers is a tougher challenge. With Caddy, you can guarantee you'll have great movers. We've built our company to provide you with movers you can depend on to make your move stress-free.
Sure can. Event set up, home staging, wedding venue preparation. You name it. Our muscles are diverse and adaptable to even the most out-of-box requests.
Caddy offers flexible payment options for every move. Our payment options include all major cards, Paypal, Venmo, and buy-now-pay-later.
We do not accept cash payments, but our movers will gladly accept cash tips.
We require a deposit at the time of booking. We will send you an invoice when the move is finished where the remaining balance will be required before our movers head home for the day.
Please let us know at least one day before if you need to cancel. If you cancel within 24 hours of the move date, your deposit will be forfeited.
We charge hourly rates, so if your move goes longer than expected, you are charged in 30-minute intervals.
You will be contacted by a dispatch representative on the day of your move (a human dispatcher, that is). You can chat with the dispatcher if you have any questions, changes, or requests for your movers.
Navigate to our online booking system and punch in your address. If the address is out of area, it will not allow you to book.
We've crowned the name "on-demand" for good reason. We have shorter lead times than 99% of the moving industry. Should you need movers today or tomorrow, we can usually accommodate.
The most important thing you need to have squared away is the truck. Caddy is a moving labor company and we do not provide nor operate moving trucks.
Around the clock service means we are here for you no matter the day, time, or season. We are America's best on-demand moving company.
We never charge a fee for cancelling. Just let us know at least one day prior if your plans are changing so we can accomodate.
100% transparent pricing means when you sign, you lock in your rate. We will never tack on fees at the end of your move.
Have comments about our service? Suggestions for the future? Let us know by sending a message directly to our leadership team below: